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The James Island Public Service District is undergoing a five-year strategic planning process. We want to hear from residents what they think are the biggest strengths, weaknesses, opportunities, and threats to the District.

Please take a few minutes to take the survey!

QR Code Not Working? You can access the survey here:
https://www.surveymonkey.com/r/JIPSD

Meeting Schedule:

Wednesday, September 7, 2022 – Special
Monday, September 26, 2022 – Regular
Monday, October 24, 2022 – Regular

Meeting Location: James Island Town Hall – 1122 Dills Bluff Road,  Charleston, SC 29412

The above meetings are open to the public. Citizens may continue to submit written public comments via email to jipsdinfo@jipsd.org or by mail to JIPSD Commission, PO Box 12140, Charleston, SC 29422-2140. Comments will be distributed to the Commission.

Save with Autopay

• Never miss another payment
•  Avoid late fees, non-payment fees, and/or reconnection fees
•  Save time and money on postage
•  Environmentally friendly
•  Available for both e-check and credit card

Ask a Customer Service Representative how to enroll today by calling 843.795.9060 OR enroll online using the following instructions:

AutoPay Set Up Instructions:

Log in to your JIPSD online account at www.jipsd.org.

First-time users will need to register their account. They will need their name exactly how it reads on the billing statement and their account number.

1.  Once on the JIPSD website, select “View or Pay Bills Online”, then click “My Profile” at the top of the screen. Click on “Payment Methods” and enter either the Credit / Debit Card information or the bank information that will be used for AutoPay.
2. Go back to “My Profiles” and click on “AutoPay” to initiate the process.

Your account will be drafted monthly, one day prior to the due date printed on the billing statement.

***Once auto draft has been set up, please be sure to verify the first payment was drafted correctly and then disable paper billing***

UNUSUALLY HIGHER SEWER BILL CONSIDERATIONS

JIPSD bills for sewer after the water has been consumed so consider the following information and have a calendar handy to review your dates. Your bill includes important information to help you determine your usage and when it increased. Look for the following information: Gallons (ccfs) used and the number of days in this time frame.

THESE ITEMS CAN INCREASE YOUR WATER USAGE AND AFFECT YOUR BILL:

• Is your irrigation system tied into your residential line?
• Did you increase the amount of time you watered your lawn or garden?
• Have you filled a pool?
• Are your irrigation system timer settings too long or too often?
• Have you had any work done in the home or on your property?
• Have you had any work done on your irrigation system?
• Have you watered any new sod or landscaping?
• Have you had any visitors for a period of time?
• Have you power-washed the home or driveway?
• Have you replaced hot water heaters?
• Do you have an inflatable pool or hot tub?

Typically, if your readings return to more normal on your next bill it is likely that it was one of these reasons or another simple explanation that caused the increase and not a leak.

If you think it remains high, you may have a leak and should contact a plumber to investigate. Meters are imported monthly from Charleston Water System meter reads and neither can tell you the exact day and time that high usage occurs within any given cycle.