The JIPSD Wastewater Department is responsible for maintaining the public wastewater collection system serving more than 14,000 customers. Over 500 million gallons of sewage pass through the JIPSD’s wastewater system annually. Having dependable wastewater collection is critical for our community.
Our normal hours of operation are:
Monday – Thursday
8:00 am – 5:00 pm
We also offer 24-hour emergency services
7/28/25 Public Hearing Regarding:
Amendments to Section 4.4 Billing and Appendix A Ancillary Fees of the Wastewater Collection System Use & Rate Resolution No. 25-01.

Contact Us
- Billing or Payment inquiries, please contact Customer Service at 843-795-9060
- Wastewater Office: 843-762-5258
- Wastewater Emergencies (24/7): 843-795-2345
- General Information:
- Ashley White, Wastewater Administrative Assistant II | 843-998-6187
- Kendra Smith, Director of Wastewater Services
- Lonnie Lafayette, Wastewater Operations Manager
Residential Services

Commercial Services
Developers
- Design and Construction Standards (Construction Standards PDF & Construction Standards CAD)
- Doghouse Manhole Construction Details
- JIPSD Developers Reference Guide
- JIPSD General Construction Notes
Wastewater Resolution
