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James Island Public Service District

Serving James Island, some residents of Charleston and Folly Beach.h.

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Wastewater

The JIPSD Wastewater Department is responsible for maintaining the public wastewater collection system serving more than 14,000 customers. Over 500 million gallons of sewage pass through the JIPSD’s wastewater system annually. Having dependable wastewater collection is critical for our community.

Our normal hours of operation are:
Monday – Thursday
8:00 am – 5:00 pm

We also offer 24-hour emergency services

Contact Us

  • Billing or Payment inquiries, please contact Customer Service at 843-795-9060
  • Wastewater Office: 843-762-5258
  • Wastewater Emergencies (24/7):  843-795-2345
  • General Information:
    • Ashley White, Wastewater Administrative Assistant II | 843-998-6187
    • Kendra Smith, Director of Wastewater Services
    • Lonnie Lafayette, Wastewater Operations Manager

Current Wastewater Projects


Residential Services

  • Wastewater Rate and Fees
  • Wastewater New Service Application
  • Interactive Service Area Map
  • Wastewater Backups
  • Wastewater Odors In Homes
  • Design and Construction Standards
  • Wastewater Services Brochure
  • Wastewater Availability Request Form
  • Wastewater Cleanout Work Requests

Commercial Services

  • Fats, Oils, and Grease (FOG) Program Requirements & Forms

Developers

  • Design and Construction Standards (Construction Standards PDF & Construction Standards CAD)
  • Doghouse Manhole Construction Details
  • JIPSD Developers Reference Guide
  • JIPSD General Construction Notes

Wastewater Resolution

  • Wastewater Collection System Use and Rate Resolution

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CONTACT US

Office Hours:

Monday- Thursday
8:00 a.m.- 5:00 p.m.

Phone:

843-795-9060

Office Location:

1739 Signal Point Road
Charleston, SC 29412

Mailing Address:

P.O. Box 12140
Charleston, SC 29422-2140

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For Wastewater Emergencies ONLY
Please Call 843-795-2345
We’re here to help 24 hours a day!

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