Blog

The JIPSD Wastewater Services Department has implemented a new program for customers to get their cleanouts repaired quickly and easily!

A cleanout is a pipe that appears at ground level and connects to your underground wastewater line. Cleanouts are typically found near your home and close to the property line. Cleanouts have a removable cap on top that allows for easy access to wastewater lines for maintenance and repairs.

Why keep cleanouts in good condition?

• To prevent stormwater from entering the wastewater system that could overwhelm the system

• To keep debris out of the wastewater line that could cause blockages to homes

• To prevent small animals and rodents from entering the wastewater system and possibly your home

JIPSD can replace missing cleanout caps, repair damaged cleanouts and help make cleanouts flush with ground level.

Click here to submit a cleanout work request. There is no cost to customers for this service.

 

In observance of Memorial Day, JIPSD offices will be closed on Monday, May 28. All garbage and debris collection will be delayed by one business day. Please see below for a detailed schedule. You may also find helpful information and answers to FAQs on our website. While gathering with your loved ones, please take a moment to remember the sacrifice of our valiant military service members, first responders and their families. Memorial Day is a day of both celebration and grief, accounting for the honor of our heroes and reflecting on their tragic loss.

Our offices will be closed on Thursday, May 10, 2018, in observance of Confederate Memorial Day. During the holiday week, garbage and trash collection will occur one day later than your regular collection day. If you have a Wastewater emergency, please call 843.795.2345.

The JI Outreach is a local organization that provides emergency food, medicine and utility assistance to James Island residents in need. JIPSD associates volunteer to support the JI Outreach throughout the year by collecting and donating money and non-perishable food items.

We are excited to report that during the 1st quarter of 2018, our associates collected 150 pounds of food. The JI Outreach and community greatly appreciates the support. Residents can support the JI Outreach by dropping off food donations to one of our four fire stations. Our fire stations are located at 1622 Camp Road, 853 Harborview Road, 78 Plymouth Avenue and 1833 Folly Road. For more information visit www.jioutreach.org.

Due to last week’s holiday delay and subsequent weather closures, we would like to provide an update on collection services:

• Monday and Tuesday roll-cart collection has been completed, and crews have picked up about ½ of Wednesday.
• While garbage crews are running ahead, rest assured, a second pass will be made on your regular day to ensure no one was missed.
• Please remember to put your roll-cart at the curb no later than 6AM to ensure collection.
• Yard debris crews are currently running about a day ahead, as well.

PLEASE NOTE: Next Monday, another holiday pushes your collection services back one day. We will resume regular operations on Monday, January 22nd.

Thank you for your patience and understanding while we try to catch up from holidays and storm closures.