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- How can I find out about available positions in the
PSD and how can I apply for jobs? What is the hiring process like?
Visit the Employment section of this web site, call Human
Resources, view the human resources bulletins posted in individual
departments or stop by the Human Resources Department 7:30 a.m. to
5:30 p.m. Monday -Thursday.
- What's the difference between Garbage and Trash? Garbage
is defined as household waste, including material associated with
the handling, preparation, cooking and serving of foods, and other
organic matter. Garbage includes, but is not limited to, small
cardboard containers, cans, paper products, plastics and similar
related items. Trash includes four categories which must be placed
out in separate piles. These include White Goods, Furniture/Building
materials, Yard Waste, and Leaves/Grass Clippings.
- I had my trash out on time, but the trash truck did not
stop at my house or did not get all the trash? Is your trash
sorted into like items? We are unable to pick up mixed loads of
trash. If the truck only got part of your trash, there should
be another truck coming later. Usually a different truck will
come by to pick up the different types of trash so it does not
get mixed in the truck. The landfill will not allow us to dump
mixed loads.
- I am a new wastewater customer - What must I do? If
wastewater service is being provided to your neighborhood for
the first time, the District will notify you by letter about exact
requirements, with specific forms you must fill out. If you do
not wish to wait, you may contact our Customer Service Office
@ (843) 795-9060 for assistance. If you are constructing a new
home or building in an area where sewer service is already available,
you must apply for new service by requesting a "Letter of
Availability". Complete the "Sewer Availability Form"
and fax to the number listed on the form. A written response will
be mailed to you.
- What if I have questions about my account and how can I pay
my account? Call our Customer Service Department at (843)
795-9060 between 7:30 a.m. to
5:30 p.m. Monday -Thursday
or stop by our office
@ 1739 Signal Point Road on James Island. Payments may be made
by enrolling in Automatic Draft, MC/VISA, Cash or Check.
- How is my bill calculated? Because it is not cost effective
to meter wastewater use, your bill is based on the amount of water
that passes through your meter. Wastewater charges are based on
either metered "city" water usage provided by Charleston
Water Systems (CWS) or by fixture Units established by the Southern
Standard Building Code for properties on wells.
- What if my wastewater is backed up or overflowing in my
house? Within business hours (7:30 a.m. to
5:30 p.m. Monday -Thursday) or call (843) 795-9060 or after hours and weekends call (843)
795-2094.
- How do we get on your bidder's list for various services
and products? Please mail an introduction letter to the attention
of the Deputy Manager/CFO, indicating what type of bid list you
would like your company to be placed on, and the services or products
you provide and you will be placed on that/those particular bid
list(s).
- May a vendor see copies of bids prior to award? If so, where?
A vendor may review copies of the bids prior to award, after the
bid opening, in the office of the Deputy Manager/CFO, by appointment.
- What do I do if I have a wastewater odor in my house?
The JIPSD offers free smoke tests to customers to check for leaks
in the plumbing system.
- What is the number for Palmetto Utility Protection Services (P.U.P.S.) locating service? 1-888-721-7877
from 7:30am to 5:30pm Monday thru Friday.
- How do I get a letter of wastewater availability? An
availability form can be picked up at the JIPSD office or one
can be faxed or mailed to you. Return the completed form to the
JIPSD office. An availability letter will be mailed to you.
- If wastewater is not available to my property, what should
I do? Contact SCDHEC at 202-7020 for information on a septic
system.
- How much are tap and impact fees for wastewater? Tap
fees are $400 and impact fees are $1,900.
- Do I need to have a new service inspected? The JIPSD
will need to inspect the connection at the tap once a wastewater
service is installed. Call the JIPSD Wastewater Department to
schedule an inspection. Also check with the issuer of the permit
for further inspections.
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